ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At True Home Heating and Air Conditioning, we know that picking a company you can believe in to do AC repair in Irvine is important. We understand how important it is to find a dependable company that does good work. We can help. Figuring out the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should carry liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A trustworthy company that offers AC repair should have a list of references they’ll readily offer you. Look at these references and learn all the details about AC repairs the prospective company has performed.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can check all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you go with has experience working on your particular equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give True Home Heating and Air Conditioning a call at 949-258-7259. We’re happy to help! 

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